Updated November 2024
Gene East Limited, trading as Santiago Partners (referred to as “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains what information we collect through the website http://santiago.partners (“Website”), how we use it, the lawful bases for processing, and your rights under GDPR and UK GDPR.
By using this Website, you agree to the practices set out in this Privacy Policy.
For any questions, contact: james.courtney@gene-east.com
1. Data Controller
The data controller responsible for your personal data is:
Gene East Limited
Company number: [insert number]
Trading as Santiago Partners
Email: james.courtney@gene-east.com
2. Personal Data We Collect
We may collect and process the following categories of data:
Information you provide voluntarily
- Name
- Email address
- Contact details
- Any information submitted through contact forms
Information collected automatically
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visit
- Referring URLs
This information is collected through cookies and similar technologies. See our Cookies Policy for details.
3. Lawful Bases for Processin
We process your personal data under the following lawful bases:
- Consent: when you submit forms, sign up to communications, or accept cookies that require consent
- Legitimate interests: Website analytics, site security, improvement of user experience
- Contract: when interacting with us as a potential or existing client
- Legal obligation: compliance with relevant laws
4. How We Use Your Information
We use your information to:
- Respond to contact form submissions
- Provide requested information or services
- Improve Website performance and user experience
- Maintain Website security
- Analyse traffic and usage patterns
- Meet legal or regulatory obligations
We do not sell your personal information.
5. Cookies and Tracking
We use cookies to operate the Website, analyse visitors, and remember preferences. You can manage your preferences through our cookie consent banner and revisit mechanism. See our Cookies Policy for more details.
6. Sharing of Information
We may share your data with:
- Service providers such as hosting, analytics, security, and email tools
- Professional advisers where necessary
- Regulators or legal authorities if required by law
All third party processors are required to keep your data confidential and secure.
7. International Transfer
Some third parties may be located outside the UK or EEA. In such cases, we ensure appropriate safeguards such as standard contractual clauses or equivalent protections.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods depend on the nature of the interaction and our legal obligations.
9. Your Rights
Under GDPR and UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Object to processing
- Restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, email james.courtney@gene-east.com.
10. Security
We use appropriate technical and organisational measures to protect personal data. However, no method of electronic transmission or storage is completely secure.
11. Changes to This Policy
We may revise this Privacy Policy at any time. Continued use of the Website indicates acceptance of any changes.